A cute company...

Tell me about Podflower

Podflower is the creative venture of Jo Hughes, a creative sewist and all round maker, adobe illustrator ninja and parental unit.

Taking influence from Japanese anime and general kawaii culture, the Podflower ‘collection of cute’ includes adorable craft kits, badges, enamel pins and jewellery.

What currency are you prices in?

All prices are in British Pounds GBP

Which payment methods do you accept?

Podflower accepts payment via PayPal. You can either checkout using your PayPal account or you can checkout as a guest using your credit or debit card.

Where is Podflower based?

Podflower is based in the UK. All our craft kits are lovingly assembled in our little workshop in the UK.

Which countries do you ship to?

Podflower ships worldwide, though please be aware that we are not responsible for any customs/tax charges that may be applied on entry to your country.

How much is shipping?

Shipping within the UK is free. International shipping is based on weight as follows:

EU:
Small packet – £2.45
Parcel (up to 2KG) – £6.95

Rest of world:
Small packet – £3.15
Parcel (up to 2KG) – £10.40

How long will my order take to arrive?

Orders will be packed and shipped within 1 – 2 business days. UK delivery takes up to 3 working days, EU delivery takes between 3 – 6 working days and rest of the world takes between 5 – 7 working days.

What is your returns policy?

We offer refunds (excluding postal charges, unless the item arrived damaged) within 30 calendar days of purchase of all items. Items must be unused, in original packaging and in the same condition as you received it. You are responsible for return shipping costs and we advise using a trackable shipping service as we cannot be responsible for return items we do not receive.

All of our items are quality checked before shipping and well packaged. However accidents can happen during transit and if for any reason your item arrives damaged then you can return to us and we will send you out a replacement free of charge (including shipping).

Please contact us for all return and refund details.

Do you offer wholesale?

Yes we do! Please contact us for further details.

 

 

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